TaCrest Lab ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
- Information We Collect: We collect information you provide directly to us, including your name, email address, phone number, and any message content when you submit our contact form or apply for a job through our careers page. Job applications may also include a resume, cover letter, and any other details you choose to share. We may also collect limited technical information automatically when you visit our website, such as your IP address, browser type, device type, and pages viewed, typically through the analytics tools described in Section 3 below.
- How We Use Your Information: We use the information we collect to respond to inquiries submitted through our contact form, evaluate job applications, communicate with you about our services or open roles, improve our website and services, and comply with legal obligations. We do not sell your personal information to third parties.
- Cookies and Analytics: Our website may use cookies and similar technologies. Where we use analytics tools such as Google Analytics, a cookie-consent banner is shown, and analytics cookies are only set after you accept them. We may also use cookie-free analytics tools such as Plausible Analytics, which do not use cookies or collect personally identifiable information. You can control or disable cookies through your browser settings at any time.
- Third-Party Services: We may use third-party service providers to help us operate our website, process job applications, or analyze site usage. These providers only receive the information necessary to perform their function and are not authorized to use it for any other purpose.
- Data Retention: We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form messages and job applications are retained for a reasonable period to allow us to respond and follow up, after which they may be deleted.
- Data Security: We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
- Your Rights: Depending on your location, you may have the right to access, correct, or request deletion of your personal information, or to object to or restrict certain processing. To exercise these rights, please contact us using the details on our Contact page.
- Privacy of Children: Our website is not directed to children, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.
- Changes to This Policy: We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
- Contact Us: If you have any questions about this Privacy Policy or how we handle your information, please contact us using the details on our Contact page.
